House-Quick-Sell

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Video testimonials

Mrs Phillipa telling us about her fast house sale through HQS

"We are very pleased with the service that we've had", "it's just taken about three weeks"
- Mrs Phillipa, Cheshire

CLICK on the images to see the videos!

Another House-Quick-Sell happy customer

"Straight talking, straight dealing", "Very good, very professional"
- Mr J, Wigan

Our customer service standards are very important to us, click below to read more
House-Quick-Sell Promise


Rogue property/house traders

At House-Quick-Sell we watch out for our customers and have realised that vendors must be careful not to be mislead by untrustworthy, misleading rogue traders.
To help house sellers, we present our top 10 list showing how to spot these companies or individuals:

1) The market value of your property
Our consultants use a wide range of market data and analysis tools to calculate the true value of your property, for this reason our evaluation form requires more then the average amount of information. Other companies usually want you to quickly sign up and request less information that does not allow them to accurately value your home. This can lead to your home being valued lower than its true market value.

2) Below Market Value offer
When the time comes for an offer to be made, some companies will attempt to offer you a value that is significantly below what is considered a fair BMV offer. If a vendor is under pressure – for example their house is being repossessed or they need instant cash/equity from their home then they are likely to accept this unfair offer without researching other companies.
We believe our offers are fair, if our customer’s feel that our offer is not then we are always willing adjust to their needs, reaching a deal that works for both of us.

3) Up-front fees
Certain companies charge up-front fee’s such as valuation fees, or they surprise the vendor at a later stage of the process with charges such as surveying fees.
HQS do not charge any valuation fees and pay for all of your other fees (legal fees up to £500).

4) Delivery times
Many home sellers require a fast property sale, allowing them to release the equity from their house quickly and with as little hassle as possible. Some companies state they can deliver from start to finish within a week but in reality cannot meet this deadline, when selling you should always check to ensure the company can actually complete within the given date. However, you should always bear in mind that due to the nature of the legalities involved in house sales it is not always possible to stick to a set date.
HQS can complete within a week depending on the situation, if you have any questions regarding timescales please don’t hesitate to ask!

5) Surveying your property
Do all other companies offer a survey that is done by an independent RICS surveyor? Be careful if a company is asking for the survey to be done by some other party. HQS pays for this survey and always ensures that an independent surveyor from the Royal Institute of Chartered Surveyors is used to value your property.

6) Testimonials
Many companies suggest they have many testimonials from previous customers but in reality these are only “examples”. One way to confirm these are to look for video testimonials which are of course a lot more trustworthy than a paragraph of text! Click to see our video testimonials.

7) Misleading “no-obligation” statements
Other companies have hidden requirements next to their valuations and consultations, once you take these steps with them you are contracted to follow through the whole process. HQS offer a no obligation valuation and consultation - you are only contracted with us when you sign the offer letter.

8) Regulation
Many of the smaller companies are only run by a single person or two with no regulation or real industry experience.
Our property buyers have years of investment experience backed up by purchasing and legal (conveyancing) teams allowing them to efficiently buy properties.
House-Quick-Sell also supports any official regulation that may be introduced, we believe it is in the long term interest of house sellers and businesses that these are put forward as soon as possible.

9) Sell and Rent-back schemes
Many companies offer this as an “add-on” and do not support the service in full once a property has been bought, or they may offer the service and then charge a high rent fee to the original owners. Our rent-back scheme is one of our main areas, we always explain the scheme in full and even usually offer a below market rent rate! For more information click to see our sell-rent-back page.

10) Communication
Many smaller companies do not discuss anything about services after a vendor has signed the contract to sell, especially in regard to communication with clients. We believe this is very important and assign a dedicated property consultant, you will have a direct number to call your assigned consultant at almost any time of the day!

 

Here at House-Quick-Sell we are very flexible, we strive for customer satisfaction and are always willing to adjust our equity release schemes to suit your needs. If you wish to talk to one of our consultants regarding any of the above, please don't hesitate to call or email us at info@house-quick-sell.co.uk

 

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